Refund policy

Grand Touring Racing Division (GTRD)
Operated by Grand Touring Works LLC

We take pride in offering quality motorsport-inspired merchandise and carefully selected automotive collectibles. Because our products include both made-to-order items and unique vintage merchandise, return eligibility varies by product category.

Made-to-Order Apparel and Merchandise

Many GTRD apparel and accessory products are produced specifically for each customer after an order is placed.

Because these products are made to order, we generally do not accept returns or exchanges for:

Incorrect size selection
Changes of mind
Personal preference
Orders placed in error after production has begun

We encourage customers to review product descriptions, sizing charts, and order details carefully before purchasing.

If an item arrives damaged, defective, incorrectly printed, or materially different from what was ordered, please contact us within 30 days of delivery so we can review the issue and arrange an appropriate resolution.

Garage Finds, Vintage Items, and Collectibles

GTRD Garage Finds products may include vintage automobilia, books, artwork, models, memorabilia, automotive parts, and other individually sourced items.

Because many of these items are one-of-a-kind, vintage, or previously owned, Garage Finds merchandise is generally sold as final sale, except where an item arrives damaged, is materially misrepresented, or applicable law requires a remedy.

Vintage items may exhibit age-related wear, patina, manufacturing variations, or other characteristics consistent with their history. We make reasonable efforts to describe significant known imperfections and provide accurate photographs.

Customers are encouraged to review descriptions and photographs before purchasing.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, incorrect, or materially misdescribed product, please email:

support@gtracingdivision.com

Include your order number, a description of the problem, and photographs of the product and packaging when available.

Please contact us as soon as reasonably possible, preferably within 30 days of delivery. This requested reporting period does not limit any rights or remedies provided by applicable law.

After reviewing the issue, we may offer a replacement, repair, refund, or other appropriate remedy, depending on the product and circumstances.

Order Cancellations

If you need to cancel an order, contact us promptly at support@gtracingdivision.com.

We will make reasonable efforts to accommodate cancellation requests before an order enters production or fulfillment.

Once a made-to-order item enters production or an item has shipped, cancellation may no longer be possible, subject to applicable law.

Approved Returns

Please contact us before returning any merchandise. Unauthorized returns may delay processing.

If a return is approved, we will provide instructions and the appropriate return destination.

Do not send merchandise to an address printed on the original shipping label without receiving return instructions.

For discretionary returns that we specifically authorize, return shipping costs may be the customer's responsibility. For defective, incorrect, or materially misdescribed products, we will provide a remedy consistent with applicable law.